The Knoxville Utilities Board Student Internet Access Program provides free one (1) Gigabit symmetrical internet service, managed router services including in-home Wi-Fi router and enhanced services for eligible families.


Eligible families must:

  1. Have children enrolled in grades K - 12 in a public, private, charter, or home school.
  2. Live within KUB’s electric service territory.
  3. Have KUB broadband internet service available to their address.
  4. Qualify for the ACP program.


Application Checklist

   One form of identification for the KUB account holder

   Contact information (phone number and/or email address)

   KUB service address

   Proof of school enrollment (current student grade report, current student transcript, or letter on official school letterhead. Document must include student name and address where internet service will be provided.)  

   Proof of ACP program participation (if not already submitted)


The application must be completed, including attaching the required documentation, and be submitted to be processed.

Return application to any KUB Customer Service Center or mail to:

P. O. Box 59017
Knoxville, TN 37950-9017
Questions? Call (865) 524-2911