faqs

We're Here to Answer All of Your Questions!

Fiber For Home
Curious about installation, billing, or equipment? Find the answers you need right here!
Fiber For Business
Explore our FAQ section tailored to business needs, covering everything from installation to support.
Installation/Construction
Learn more about the construction process for KUB Fiber and how it brings connectivity to your area.

What is expected at 1 Gig service?

What is Smart Gig Managed WiFi for residential customers?

How do I know what TV package is right for me?

Is KUB Residential Phone a typical landline?


What is Smart Gig at Work Managed WiFi?

Are there additional services offered to businesses?

What is the difference between hosted phone and landline phone for business?


What does a KUB Fiber installation look like and how long does it take?

Will the fiber system be installed overhead or underground?

Quarterly Maintenance Notifications Information

I am in a serviceable or soon to be serviceable area but live in an apartment, condo, or multi-dwelling unit. How do I go about getting KUB Fiber internet into my complex?

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