Outage Center

KUB crews are responding to outages in our service territory caused by severe weather. Please make sure to report your outage here or using the new KUB mobile app, and do not approach downed powerlines. KUB prioritizes damage to critical infrastructure serving hospitals, schools, etc. first, then areas with the most customers affected.

Visit the outage map for details about the outage in your area, and click here for details about KUB’s outage response process. 

Follow our social media feeds below for additional updates.

Knoxville’s Own High-Speed Fiber Internet

Learn more about KUB Fiber and discover when your address will have access to Knoxville’s only locally-owned fiber internet, tv, and home phone.

Home Weatherization

KUB and TVA EnergyRight offers qualifying customers an average of $10,000 worth of free weatherization and efficiency improvements.

Bill Assistance

As part of KUB’s commitment to its customers, KUB provides support and assistance resources for customers who may have difficulty paying their utility bill.