Emergencies and utility outages should not be reported through this contact

If you need to report a utility outage, please use this link or call 865-524-2911.

Messages through this contact are not regularly monitored during storm/outage events.

To speak to a Customer Service Representative call 865-524-2911.

If you have inquires about KUB Fiber please use this email address kubfibersupport@kub.org or call 865-524-2911.

Thank you.

Please reference tracking number UNKNOWN for related correspondence.

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