KUB has implemented its storm response plan, and is responding to outages in our service territory. Please make sure to report your outage here or using the new KUB mobile app, and do not approach downed trees or powerlines. KUB prioritizes damage to critical infrastructure serving hospitals, schools, etc. first, then areas with the most customers affected.
KUB has the following resources to help you stay informed during outages:
Outage notifications: Receive electric outage updates through text message and/or email. In addition to receiving regular updates about unexpected outages and restoration times, you’ll also be alerted when your service is planned for interruption as part of KUB’s regular maintenance schedule. To sign up, click here or visit KUB’s mobile app and update your “contacts and notifications” settings.
Outage map: Visit the outage map for details about the outage in your area, and click here for details about KUB’s outage response process.
Social media: Follow our social media feeds below for additional updates.
Knoxville Utilities Board
At KUB, we are committed to providing safe and reliable services for our community. In this time of uncertainty, that commitment remains as strong as ever.
Find out how much you could save by converting to KUB’s Time of Use rate!
Receive text messages or emails related to planned and unexpected outages in your area.