Report Outage

Natural Gas System Resource Information

Our natural gas system is experiencing issues with lower than expected supply. Maintenance to one of our main supply channels has caused the disruption in service, and KUB is working to find ways to mitigate the impacts of the disruption. This page will be updated frequently with information relevant to the outage.

Pilot Light Relighting Schedule

KUB is working to quickly and safely restore gas service to all customers. Click here to view a map of our progress and schedule of relights.

Pilot Light Information

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News and Updates

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Natural Gas Safety

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What can we help you do?

Blonde woman in white shirt changes temperature on electric thermometer.

Levelized Billing Plan

When the weather outside is extreme, your utility bill can be extreme, too. Levelized Billing can help you keep your bills more level, no matter what the weather does.

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Home EV Charger Rebate!

Are you thinking about purchasing an electric vehicle? Simplify the transition with KUB’s EV Charger Rebate.

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A shovel is being pressed into the soil by a person wearing a brown leather boot. Only the ankle and boot are visible on the person. Brown, tilled, soil fills the foreground. A Tennessee 811 logo is overlaid to the top left of the image.

Call 811 Before You Dig

Know what’s below. Always call before you dig. One easy phone call to 811 gets the approximate location of underground utility lines marked for free.