Looking to establish new utility service for your home or business? KUB’s New Service department is the entry point into KUB for customers who are either seeking new electric, gas, water or wastewater service or are seeking to upgrade or relocate existing utility facilities.

Starting Service

• Check utility availability online here. 
• Once you know KUB services are available at your property, start service online here. 
• Looking to start service at a new development? Learn more in our Development Guide.

Other Services

• Outdoor Lighting
• Irrigation meters
• Wastewater Capacity Reservation Program
• Renewable energy programs
• Plats for review and approval should be emailed to NSVPlats@KUB.org.
• For services related to utility maps email NSVMaps@KUB.org
• Executed contracts, checks and all other documentation should be mailed directly to the New Service Representative at:          
  KUB, New Service
  Attn: New Service Rep Name
  P.O. Box 59017
  Knoxville, TN 37950

Customers who are unsure of the best first step can call 865-558-2555. A KUB New Service Representative can provide information on various installation options and arrange a site visit, if necessary.