Electric Service Area

Customers: 213,008
Service Area: 688 square miles
Service Lines: 5,437 miles
Substations: 63
Purchased Power: 5,828,430 megawatt hours (MWh)
Peak Day Demand (kW): 1,328,313 (2/20/19)
Peak Demand Capacity: 3,029,500 kilo volt amperes (kVA)
Purchased Power Cost: $395 million
Power Cost as a Percentage of Sales: 73 percent


Natural Gas Service Area

KUB's natural gas system serves mainly Knoxville and Knox County, with small extensions into two adjacent counties.

Customers: 106,010
Service Area: 297 square miles
Service Mains: 2,524 miles
Peak Day Demand: 140,204 dekatherm (dth) (1/7/2018)
Peak Demand Capacity: 157,381d dth
Total Purchased Gas: 13,089,101 dth
Purchased Gas Cost: $52 million
Natural Gas Cost as a Percentage of Sales: 46 percent  


Water Service Area

KUB's water service area is located in the center of the Appalachian watershed and is surrounded by one of the most abundant and safe water supplies in the nation. Average daily water consumption equals roughly one-half of KUB's 62 million-gallon filtration capacity.

Customers: 81,506
Service Area: 188 square miles
Treatment Plants: 1
Booster Pump Stations: 26
Storage Facilities: 28
Water Mains: 1,415 miles
Rated Capacity: 62.9 million gallons
Reservoir Capacity: 36.9 mg
Treated Water: 12.2 billion gallons per year
Average flow: 33.3 million gallons a day


Wastewater Service Area

KUB is dedicated to preserving the area's abundant lakes, rivers, and streams.  The utility's four wastewater treatment plants use the most advanced and reliable procedures available to ensure the protection and preservation of East Tennessee's natural water supply for domestic, commercial, and recreational use.

Customers: 72,830
Service Area: 249 square miles
Treatment Plants: 4
Lift Stations: 78
Service Mains: 1,320 miles
Rated Capacity: 66.4 million gallons
Treated Water: 13.8  billion gallons per year
Average Flow: 37.75 million gallons per day